The first component to install is the Microsoft Office Communications Server 2007 R2 Web Service Provider which contains the necessary components to add basic IM and presence features into Outlook Web App. ![]() Both the Exchange and Lync server hosts are running Windows Server 2008 R2, so the specific hotfixes and download in this article only address that specific server version. These integrations (UM or IM) can be performed in either order. These steps begin right where the UM integration article left off, although the UM configuration is not required to setup the following IM integration.
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